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Cancellation and Return Policy

Cancellation and Return Policy

Thank you for shopping at www.chamrajchai.com. If, for any reason, you are not completely satisfied with a purchase. We invite You to review our policy on cancellation and returns. The following terms are applicable for any products that You purchased with Us.

We will reimburse You no later than 14 days from the day on which We receive the cancellation confirmation. We will use the same means of
payment as You used for the Order, and You will not incur any fees for such reimbursement. If a replacement is requested then the replacement
delivery will also be done in 14 days.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Company Name : Wild Mountain Enterprises, Tamil Nadu, India..
  • Service refers to the Website.www.chamrajchai.com
  • Website refers to Wild Mountain Enterprises (Online store operators of Chamraj and Korakundah Teas). accessible from https://www.Chamrajchai.com/
  • Teas refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Teas from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours with valid reason for doing so. The deadline for cancelling an Order is 24 hours from the date on which You have placed order online. In order to exercise Your right of cancellation, you must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: info@chamrajchai.com

By phone number: 08098645843 or 423 - 2258737

We will reimburse You no later than 14 days from the day on which We receive the cancellation confirmation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact us

If you have any questions about our Privacy Policy, please contact us:

  • By email: info@chamrajchai.com
  • By visiting this page on our website: http://chamrajchai.com
  • By phone number+91 8098645843
  • +91 - 423 - 2258737